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About Eleczo 
Return Policy 
Shipping Info 
Privacy Policy Orders & Payments
Placing orders, tracking, payments and GST invoicing
You can place an order directly through the Eleczo platform by adding products to your cart and completing the checkout process.
Yes. Once your order is confirmed and dispatched, tracking details will be shared for shipment monitoring.
We support secure online payments, bank transfers, UPI, and other approved payment methods.
Yes. GST invoices are provided for eligible business purchases and registered customers.
Shipping & Delivery
Delivery coverage, charges and shipment timelines
Yes. Eleczo supports delivery across multiple regions in India through trusted logistics partners.
Shipping charges are determined based on product size, weight, quantity, and delivery location.
In case of delays, our support team will keep you informed and assist with shipment updates.
Returns & Replacements
Return policy, replacement requests and damaged products
Returns are applicable for eligible products based on the return guidelines and approval process.
You can contact the Eleczo support team with your order details and issue description to initiate a replacement request.
Damaged or defective products reported within the applicable timeline may qualify for replacement or support assistance.
Warranty & Genuine Products
Warranty coverage, claims and product authenticity
Eligible products include manufacturer warranty based on the respective brand policies and product category.
Yes. Eleczo supplies only genuine and authorised products sourced from trusted and verified brands.
Contact our support team with your order details and product information to initiate a warranty claim process.
Dealer & Bulk Purchase
B2B procurement, bulk pricing and partnership opportunities
Businesses can connect with our sales team for customised quotations and bulk pricing support.
Yes. Eleczo supports industrial procurement requirements for businesses, contractors, institutions, and infrastructure projects.
You can submit your partnership or dealership inquiry through the contact or dealer registration section.
Products & Stock
Product range, authenticity and availability
Eleczo provides electrical, industrial, automation, safety, and infrastructure products from trusted brands.
Yes. Our team assists customers with product-related guidance and procurement support.
Product availability is updated regularly on the platform. You may also contact support for assistance.
Account & Support
Managing your account and getting in touch with us
Creating an account helps manage orders, invoices, quotations, and support requests more efficiently.
You can connect with our support team through phone, email, or the contact form available on the website.
Yes. Eleczo is designed to support industrial buyers, contractors, OEMs, dealers, institutions, and commercial businesses.
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